LabAdviser/314/Microscopy 314-307/TEM/Tips/Aztec: Difference between revisions
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After restarting the software here, go back to the support PC and restart Aztec. Communication should be re-established. | After restarting the software here, go back to the support PC and restart Aztec. Communication should be re-established. | ||
== Communication with the detector == | == Communication with the detector == | ||
Revision as of 09:51, 25 January 2022
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(content by Jens Kling, Janyuary 2022)
Connection problem with Aztec
Here are the two main connection/communication problems with Aztec:
Communication to the microscope
If Aztec is indicating problems connecting to the microscope, or if f.ex. the high tension is indicated wrongly in the software, you need to check the communication software on the microscope PC. It is named FEI MPO server and should be found in the bottom right of the task bar (see screenshot). Double click on it, to open a window, and then close that window. Go to the Start Menu and find the OINA Tecnai MPO Server there.
After restarting the software here, go back to the support PC and restart Aztec. Communication should be re-established.
Communication with the detector
If Aztec is indicating problems communicating with the detector, you need to re-start the Oxford system. Close Aztec, go to the Start menu and find the software Tidy Up under Oxford. This software re-boots the communication box for the Oxford system (grey and blue box under the microscope table). After running the software, re-start the support PC. This typically fixes the issue.
If there still is no communication with the detector, you physically need to re-boot the box. Close Aztec. On the backside of one of the boxes is a power switch. Turn the box off and also un-plug the Firewire cable from this box. Wait 10s. Plug in the Firewire cable and power on the box. Then restart the support PC. The issue should be solved.