Surveys and statistics: Difference between revisions
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[https://labmanager.dtu.dk/function.php?module=CustomerSurvey&view=show&scope_id=1 Bld.346/347] | [https://labmanager.dtu.dk/function.php?module=CustomerSurvey&view=show&scope_id=1 Bld.346/347] | ||
Overview of the scores for the Customer Satisfaction Survey. Answers to comments from the individual survey can be found by clicking on the survey date. DTU Nanolab has an internal criteria of 3.8 or better being a satisfactory grade. | Overview of the scores for the Customer Satisfaction Survey. Answers to comments from the individual survey can be found by clicking on the survey date. DTU Nanolab has an internal criteria of 3.8 or better being a satisfactory grade. | ||
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== Tech Forum slides == | == Tech Forum slides == | ||
'''Starting from 2024 [https://labmanager.dtu.dk/function.php?module=PeriodicDocument&view=list&page_id=395 Tech Forum slides will be available on LabManager]. Access to LabManager requires a DTU account and access to DTU Nanolab facilities. ''' | '''Starting from 2024 [https://labmanager.dtu.dk/function.php?module=PeriodicDocument&view=list&page_id=395 Tech Forum slides will be available on LabManager]. Access to LabManager requires a DTU account and access to DTU Nanolab facilities. ''' | ||
Revision as of 16:20, 22 January 2024
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Surveys
Starting from 2024 Surveys will be available on LabManager. Access to LabManager requires a DTU account and access to DTU Nanolab facilities.
Overview of the scores for the Customer Satisfaction Survey. Answers to comments from the individual survey can be found by clicking on the survey date. DTU Nanolab has an internal criteria of 3.8 or better being a satisfactory grade.
Fabrication (Cleanroom)
| Date | Average score | Individual categories | |||||
| Availability of equipment |
Performance of equipment |
Cleanroom Conditions |
Overall satisfaction with DTU Nanolab |
Staff Helpfulness | Timely and Relevant information level |
||
| November 2022 Survey | 4,3 | 3,7 | 4,0 | 4,5 | 4,2 | 4,8 | 4,3 |
| May 2022 Survey | 4,3 | 3,7 | 4,2 | 4,4 | 4,3 | 4,7 | 4,3 |
| November 2021 Survey | 4,3 | 3,8 | 4,3 | 4,3 | 4,3 | 4,8 | 4,3 |
| June 2021 Survey | 4,3 | 3,9 | 4,0 | 4,4 | 4,4 | 4,7 | 4,3 |
| November 2019 Survey | 4,3 | 3,7 | 3,9 | 4,6 | 4,2 | 4,8 | 4,2 |
| May 2018 Survey | 4.2 | 3.9 | 3.9 | 4.1 | 4.2 | 4.7 | 4.2 |
| November 2017 Survey | 4.1 | 3.7 | 3.8 | 4.5 | 4.0 | 4.3 | 4.1 |
| May 2017 Survey | 3.8 | 3.5 | 3.4 | 4.3 | 3.7 | 4.3 | 3.8 |
| November 2016 Survey | 4.1 | 4.0 | 4.2 | 3.9 | 4.3 | 4.6 | 3.7 |
| May 2016 Survey | 3.6 | 3.4 | 3.8 | 3.9 | 3.6 | 4.2 | 3.0 |
| Nov 2015 Survey | 3.9 | 3.6 | 3.8 | 4.1 | 4.0 | 4.4 | 3.8 |
| May 2015 Survey | 4.0 | 3.6 | 3.9 | 4.2 | 4.1 | 4.6 | 4.0 |
| November 2014 Survey | 4.1 | 3.7 | 3.9 | 4.3 | 4.1 | 4.5 | 4.1 |
| May 2014 Survey | 4.1 | 3.8 | 4.0 | 4.3 | 4.2 | 4.5 | 4.0 |
| November 2013 Survey | 4.2 | 4.0 | 3.9 | 4.3 | 4.1 | 4.6 | 4.1 |
| May 2013 Survey | 4.0 | 3.8 | 3.8 | 4.2 | 4.1 | 4.4 | 3.9 |
| November 2012 Survey | 4.0 | 3.7 | 3.8 | 4.3 | 4.0 | 4.5 | 3.9 |
| May 2012 Survey | 3.8 | 3.6 | 3.7 | 3.9 | 3.9 | 4.4 | 3.5 |
| November 2011 Survey | 4.0 | 3.9 | 3.8 | 4.0 | 4.0 | 4.5 | 3.8 |
| May 2011 Survey | 3.9 | 3.7 | 3.7 | 4.0 | 3.9 | 4.4 | 3.8 |
| October 2010 Survey | 4.1 | 3.9 | 3.9 | 4.1 | 4.1 | 4.7 | 3.6 |
| June 2010 Survey | 3.9 | 3.8 | 3.9 | 3.9 | 4.0 | 4.4 | 3.8 |
| March 2010 Survey | 4.0 | 3.8 | 3.9 | 3.9 | 3.9 | 4.7 | 3.9 |
| January 2010 Survey | 4.0 | 3.7 | 3.7 | 3.8 | 4.1 | 4.7 | 4.0 |
Tech Forum slides
Starting from 2024 Tech Forum slides will be available on LabManager. Access to LabManager requires a DTU account and access to DTU Nanolab facilities.
LabAdviser Updates sent to Cleanroom mailing list
Regularly a list of resent updates in LabAdviser is created and sent to the cleanroom users. This is to give the users an update on the pages that are edited an easy-to-overview format. You can also see the whole list of updates in the last up to 30 days on the page Recent changes
LabAdviser statistics
Statistics for the use of LabAdviser is collected here on a quasi-regular basis to get an overview of how LabAdviser develops, both on a contents side (Edits, upoaded files and number of pages) and also on the user side (Page views and Users)
| Date | Key user parameters | Key content parameters | |||
| Page views | Users | Page edits | Content pages | Uploaded files | |
| 1-5-2017 | 475976 | 1033 | 27715 | 455 | 2562 |
| 1-3-2016 | 381736 | 904 | 23006 | 414 | 1849 |
| 2-11-2015 | 353551 | 870 | 21576 | 402 | 1732 |
| 4-2-2015 | 302354 | 780 | 18628 | 374 | 1393 |
| 5-1-2015 | 296658 | 774 | 18328 | 373 | 1323 |
| 3-11-2014 | 286126 | 756 | 17436 | 368 | 1211 |
| 1-10-2014 | 278279 | 742 | 16932 | 364 | 1194 |
| 4-09-2014 | 273383 | 734 | 16591 | 362 | 1178 |
| 1-08-2014 | 268387 | 729 | 16297 | 360 | 1146 |
| 3-07-2014 | 264275 | 727 | 15969 | 356 | 1057 |
| 2-06-2014 | 258717 | 717 | 15623 | 352 | 1031 |
| 1-05-2014 | 252498 | 712 | 15353 | 346 | 1005 |
| 1-04-2014 | 246163 | 703 | 14908 | 340 | 989 |
| 18-02-2014 | 236318 | 692 | 13558 | 333 | 910 |
| 2-01-2014 | 225999 | 658 | 12537 | 323 | 870 |
| 2-12-2013 | 222048 | 648 | 12346 | 318 | 867 |
| 1-11-2013 | 215818 | 634 | 12088 | 316 | 853 |
| 3-10-2013 | 209791 | 618 | 11716 | 316 | 845 |
| 7-8-2013 | 199628 | 578 | 10750 | 311 | 785 |
| 3-6-2013 | 190240 | 542 | 10247 | 309 | 765 |
| 13-5-2013 | 186499 | 505 | 10052 | 306 | 762 |
| 3-4-2013 | 179382 | 483 | 9636 | 299 | 755 |
| 1-3-2013 | 174461 | 475 | 9334 | 297 | 745 |
| 1-2-2013 | 169380 | 463 | 8722 | 292 | 696 |
| 21-12-2012 | 163195 | 455 | 8070 | 286 | 654 |
| 29-11-2012 | 159843 | 455 | 7683 | 278 | 629 |
| 3-09-2012 | 146542 | 420 | 6653 | 263 | 545 |
| 27-07-2012 | 142462 | 409 | 6420 | 260 | 521 |
| 10-07-2012 | 140724 | 408 | 6387 | 258 | 515 |
| 01-06-2012 | 135778 | 402 | 6314 | 256 | 509 |
| 24-05-2012 | 133143 | 402 | 6240 | 256 | 507 |
| 08-02-2012 | 117111 | 376 | 6119 | 254 | 495 |
| 01-12-2011 | 107560 | 346 | 5958 | 251 | 482 |
| 01-07-2011 | 88566 | 305 | 5416 | 235 | 455 |
| 01-06-2011 | 85581 | 294 | 5368 | 235 | 452 |
| 05-01-2011 | 67269 | 250 | 4626 | 224 | 279 |
| 06-10-2010 | 57234 | 237 | 4198 | 215 | 253 |
| 09-08-2010 | 52305 | 200 | 4113 | 215 | 253 |
| 01-07-2010 | 50259 | 195 | 4100 | 215 | 253 |
| 01-06-2010 | 47686 | 189 | 4084 | 215 | 252 |
| 01-05-2010 | 45013 | 177 | 4064 | 215 | 250 |
| 06-04-2010 | 42659 | 172 | 4047 | 215 | 250 |
| 01-03-2010 | 39405 | 155 | 4007 | 214 | 246 |
| 16-02-2010 | 38080 | 152 | 3966 | 211 | 241 |