November 2012 Survey

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Survey introduction

The November 2012 survey was the eights survey carried out using a format where individual cleanroom users were asked about their view on various parts of using DTU Danchip's facilities and in particular the cleanroom facilities.
The questionaire was send to 283 registered users (based on the logging of cleanroom use) unfortunately 8 of the e-mail adresses was obsolete and thus the mails bounced, which brought the total number of potential answers to 275 . In total 64 persons answered the questionaire which means an answer fraction of 23% regardless of whether or not the bounces should be included in the total.
This page deals with the comments given as part of the questionaire. Danchip values this feedback highly.

Comments

The comments appear here as they were written in the feedback field of the questionaire. In a few cases they have been anonymized or the worst spelling mistakes corrected.

Comment 1

All invoices for DPC are coming on my name, since I have made the agreement, and it is very difficult to understand from the invoice for what the money is taken. Please specify it correctly: name of the person, number of samples, kind of analyses.

Action: revising the LabAdviser pages



Comment 2

The paying scheme is a bit of a mess and, since we are constantly applying for funds, not knowing how much to ask for cleanroom expenses (that are a big part of the expenses) is not the best.

Action: revising the LabAdviser pages





Comment 3

Our shelves are still at the characterization area. Could they be removed to the old place one day? That would be easier because one always has to go a long way to the samples when working in the "old" cleanroom. The new shelves for shoes are very good. Could you consider having a wardrobe for sweaters as well?.

Action: revising the LabAdviser pages