Template:DanchipInfo
In order to get the quickest response to training requests, process approvals, questions etc. please use the following mailboxes to Danchip Customer Support.
It is our goal to answer your request regarding process flow reviews and training within 2 workdays.
- process flow review: process_flow@danchip.dtu.dk. More about process flow review here
- training on equipment and processes: training@danchip.dtu.dk
- mask order and design review: More about mask design here
- Order only (DeltaMask): Note! Mask will be ordered from DeltaMask. Nothing will be checked in this case. Neither mask design nor specs file. Minimal feature 1.5µm.
mask@danchip.dtu.dk (Subject: Mask Order Only). Requires a specs file like this: (example spec file). - Review and Order: mask@danchip.dtu.dk (Subject: Mask Review).
- Order only (DeltaMask): Note! Mask will be ordered from DeltaMask. Nothing will be checked in this case. Neither mask design nor specs file. Minimal feature 1.5µm.
- metal wishes:
- Lesker: metal@danchip.dtu.dk (Subject: Lesker Metal Wishes). - See current and future materials here: Lesker status log
- Alcatel: metal@danchip.dtu.dk (Subject: Alcatel Metal Wishes). - See current materials here: Alcatel status log
- e-beam request: e-beam@danchip.dtu.dk
- tool change on Polymer Injection Molding machine: toolchange@danchip.dtu.dk
- commercial offers etc. (mostly companies and external customers): sales@danchip.dtu.dk
- gas-related questions/issues (information regarding ordering, delivery, changing etc. Mostly for internal Danchip use): MechanicalWorkshop@danchip.dtu.dk
- all other inquiries or if you are in doubt: danchipsupport@danchip.dtu.dk