May 2014 Survey

Survey introduction

The May 2014 survey was the 11th survey carried out using a format where individual cleanroom users were asked about their view on various parts of using DTU Danchip's facilities and in particular the cleanroom facilities.
The questionaire was send to 290 registered users (based on the logging of cleanroom use) unfortunately 10 of the e-mail adresses was obsolete and thus the mails bounced, which brought the total number of potential answers to 280 . In total 56 persons answered the questionaire which means an answer fraction of 19% regardless of whether or not the bounces should be included in the total.
This page deals with the comments given as part of the questionaire. Danchip values this feedback highly.

Comments

The comments appear here as they were written in the feedback field of the questionaire. In a few cases they have been anonymized or the worst spelling mistakes corrected.

Comment 1

I might have been unlucky but last week lesker system was an hell. Also, is becoming a bottleneck since booking is done with 2-3 weeks advance.

Action: None

Comments

The comments appear here as they were written in the feedback field of the questionaire. In a few cases they have been anonymized or the worst spelling mistakes corrected.

Comment

It is really difficult to give meaningful satisfaction points for such overall statements. For example, I think the availability and performance of optical microscopes are absolute crap, whereas the availability and performance of Electron Microscopes are quite good. Unfortunately, I use optical microscopes more than I use electron microscopes.

Action: None