June 2010 Survey
Survey introduction
The June 2010 survey was the third survey carried out using a format where individual cleanroom users were asked about their view on various parts of using DTU Danchip's facilities and in particular the cleanroom facilities.
The questionaire was send to 137 registered users (based on the logging of cleanroom use) unfortunately 1 of the e-mail adresses was obsolete and thus the mails bounced, which brought the total number of potential answers to 136 . In total 23 persons answered the questionaire which means an answer fraction of 17% regardless of whether or not the bounces should be included in the total.
This page deals with the comments given as part of the questionaire. Danchip values this feedback highly.
Comments
The comments appear here as they were written in the feedback field of the questionaire. In a few cases they have been anonymized or the worst spelling mistakes corrected.
Comment 1
Har altid undret mig over hvorfor man får at vide at en maskine virker, men ikke får at vide når den er 'out of order'. Som udgangspunkt må man vel gå ud fra at maskinerne virker og at det derfor kun er nødvendigt at informere om afvigelser fra normal drift.
Action: Vi er enige i, at brugerne bør orienteres pr. mail, når en maskine sættes "out of use" (dette vil blive implementeret til september). Vi vil fortsat orientere om "ready for use" pr. mail, når maskinen er klar til brug.
Comment 2
Some label should be both in Danish and English, such as the labels on the buttons of fumehood and bath.
Action: We will investigate further and assure that there are english labels on all equipment
Danchip comments: Danchip, as an international working environment, must make information available so that every user can understand it. This means that all labels in our mind should at least be in english, with the possibility of additionally having danish labels.
Comment 3
It is good that the overall support for III-V things is increasing. This has been and still is unsatisfactory but the development right now seems very positive.
Action: A plan for full integration of III-V equipment into Danchips operation is being put in place right now.
Danchip comments: Thanks a lot for noticing that things have started changing. Danchip, with a lot of assistance from Kresten Yvind of DTU Fotonik is implementing a plan for full integration of the III-V equipment. The plan calls for all equipment being under 'Danchips wings' by the end of the year with a final discussion meeting with the involved users in january 2011.
Comment 4
It would still be an advantage if we can get a SEM outside of the cleanroom. The investigation of used samples/devices for e.g. failure analysis could be performed easily.
Action: We will very soon when Jonas is back from leave set-up the old JEOL-SEM in the basement of build. 346.
Danchip comments: FJ
Comment 5
Real pleasure working with you all - great team.
Action: Smiling
Danchip comments: Thank you very much.
Comment 6
Det kunne være sjovt hvis vi fik adgang til dataen fra partikelmålingerne. Kan se de sender dataen til en server, så enten kunne man gå ind på en hjemmeside og se live data, ellers bare ligger dem op i labmanager/advisoren
Action:
Danchip comments: EMH
Comment 7
The day all of Danchip was away from campus the alarm went off, but no one from danchip came to count us at 358. You should at least leave behind an emergency team such that this does not happen again.
Action:
Danchip comments: FJ
Comment 8
Action:
Danchip comments: FJ