Template:DanchipInfo: Difference between revisions

Revision as of 13:01, 12 March 2012

In order to get the quickest response to training requests, process approvals, questions etc. please use the following mailboxes to Danchip Customer Support.
It is our goal to answer your request regarding process flow reviews and training within 2 workdays.

process flow review: process_flow@danchip.dtu.dk. More about process flow review here
training on equipment and processes: training@danchip.dtu.dk
mask order and design review: More about mask design here
- Order only (DeltaMask): Note! Mask will be ordered from DeltaMask. Nothing will be checked in this case. Neither mask design nor specs file.
  mask@danchip.dtu.dk (Subject: Mask Order Only). Requires a specs file like this: (example spec file).
- Review and Order: mask@danchip.dtu.dk (Subject: Mask Review).
metal wishes:
- Lesker: metal@danchip.dtu.dk (Subject: Lesker Metal Wishes). - See current and future materials here: Lesker status log
- Alcatel: metal@danchip.dtu.dk (Subject: Alcatel Metal Wishes). - See current materials here: Alcatel status log
tool change on Polymer Injection Molding machine: toolchange@danchip.dtu.dk
commercial offers etc. (mostly companies and external customers): sales@danchip.dtu.dk
gas-related questions/issues (information regarding ordering, delivery, changing etc. Mostly for internal Danchip use): MechanicalWorkshop@danchip.dtu.dk
all other inquiries or if you are in doubt: danchipsupport@danchip.dtu.dk

@@ Line 5: / Line 5: @@
 *'''training''' on equipment and processes: '''[mailto:training@danchip.dtu.dk training@danchip.dtu.dk]'''
 *'''mask order and design review''': More about mask design [[Photolithography/Making Mask design|'''here''']]
-**Order only (fast track - DeltaMask): ''Note! Mask will be ordered from DeltaMask. Nothing will be checked in this case. Neither mask design nor specs file.''<br /> '''[mailto:mask@danchip.dtu.dk?Subject=Mask%20Order%20Only&body=Please%20order%20the%20attached%20mask mask@danchip.dtu.dk'''  (Subject: Mask Order Only)]. ''Requires'' a specs file like this: ([[mask_spec|example spec file]]).
+**Order only (DeltaMask): ''Note! Mask will be ordered from DeltaMask. Nothing will be checked in this case. Neither mask design nor specs file.''<br /> '''[mailto:mask@danchip.dtu.dk?Subject=Mask%20Order%20Only&body=Please%20order%20the%20attached%20mask mask@danchip.dtu.dk'''  (Subject: Mask Order Only)]. ''Requires'' a specs file like this: ([[mask_spec|example spec file]]).
 **Review and Order: '''[mailto:mask@danchip.dtu.dk?Subject=Mask%20Review&body=Please%20review%20the%20attached%20mask. mask@danchip.dtu.dk''' (Subject: Mask Review)].
 *'''metal wishes''':