Template:DanchipInfo: Difference between revisions
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In order to get the quickest response to training requests, process approvals, questions etc. please use the following mailboxes to Danchip Customer Support. | In order to get the quickest response to training requests, process approvals, questions etc. please use the following mailboxes to Danchip Customer Support. | ||
* | *'''process flow review''': '''[mailto:process_flow@danchip.dtu.dk process_flow@danchip.dtu.dk]'''. More about process flow review [[Process_flow_approval|'''here''']] | ||
* | *'''training''' on equipment and processes: '''[mailto:training@danchip.dtu.dk training@danchip.dtu.dk]''' | ||
* | *'''mask order and design review''': More about mask design [[Photolithography/Making Mask design|'''here''']] | ||
**Order only (fast track): ''Note! Nothing will be checked in this case. Neither mask design nor specs file.''<br /> '''[mailto:mask@danchip.dtu.dk?Subject=Mask%20Order%20Only&body=Please%20order%20the%20attached%20mask mask@danchip.dtu.dk''' (Subject: Mask Order Only)]. ''Requires'' a specs file like this: ([[mask_spec|example spec file]]). | **Order only (fast track): ''Note! Nothing will be checked in this case. Neither mask design nor specs file.''<br /> '''[mailto:mask@danchip.dtu.dk?Subject=Mask%20Order%20Only&body=Please%20order%20the%20attached%20mask mask@danchip.dtu.dk''' (Subject: Mask Order Only)]. ''Requires'' a specs file like this: ([[mask_spec|example spec file]]). | ||
**Review and Order: '''[mailto:mask@danchip.dtu.dk?Subject=Mask%20Review&body=Please%20review%20the%20attached%20mask. mask@danchip.dtu.dk''' (Subject: Mask Review)]. | **Review and Order: '''[mailto:mask@danchip.dtu.dk?Subject=Mask%20Review&body=Please%20review%20the%20attached%20mask. mask@danchip.dtu.dk''' (Subject: Mask Review)]. | ||
* | *'''metal wishes''': | ||
**Lesker: '''[mailto:metal@danchip.dtu.dk?Subject=Lesker%20Metal%20Wishes&body=I%20would%20like%20the%20following%20metals%20in%20the%20Lesker%20from%20the%20period%20starting%20on%20Thursday%20DD%20MMM%20YYYY: metal@danchip.dtu.dk''' (Subject: Lesker Metal Wishes)]. - See current and future materials here: [http://labmanager.danchip.dtu.dk/machine/machine_log.php?type=status&id=244&status=1&name=Sputter-System%28Lesker%29 Lesker status log] | **Lesker: '''[mailto:metal@danchip.dtu.dk?Subject=Lesker%20Metal%20Wishes&body=I%20would%20like%20the%20following%20metals%20in%20the%20Lesker%20from%20the%20period%20starting%20on%20Thursday%20DD%20MMM%20YYYY: metal@danchip.dtu.dk''' (Subject: Lesker Metal Wishes)]. - See current and future materials here: [http://labmanager.danchip.dtu.dk/machine/machine_log.php?type=status&id=244&status=1&name=Sputter-System%28Lesker%29 Lesker status log] | ||
**Alcatel: '''[mailto:metal@danchip.dtu.dk?Subject=Alcatel%20Metal%20Wishes&body=I%20would%20like%20the%20following%20metals%20in%20the%20Alcatel%20from%20the%20period%20starting%20on%20Tuesday%20DD%20MMM%20YYYY: metal@danchip.dtu.dk''' (Subject: Alcatel Metal Wishes)]. - See current materials here: [http://labmanager.danchip.dtu.dk/machine/machine_log.php?type=status&id=20&status=2&name=Alcatel Alcatel status log] | **Alcatel: '''[mailto:metal@danchip.dtu.dk?Subject=Alcatel%20Metal%20Wishes&body=I%20would%20like%20the%20following%20metals%20in%20the%20Alcatel%20from%20the%20period%20starting%20on%20Tuesday%20DD%20MMM%20YYYY: metal@danchip.dtu.dk''' (Subject: Alcatel Metal Wishes)]. - See current materials here: [http://labmanager.danchip.dtu.dk/machine/machine_log.php?type=status&id=20&status=2&name=Alcatel Alcatel status log] | ||
* | *'''tool change''' on Polymer Injection Molding machine: '''[mailto:toolchange@danchip.dtu.dk toolchange@danchip.dtu.dk]''' | ||
* | *'''commercial offers etc.''' (mostly companies and external customers): '''[mailto:sales@danchip.dtu.dk sales@danchip.dtu.dk]''' | ||
* | *'''gas-related questions/issues''' (information regarding ordering, delivery, changing etc. Mostly for internal Danchip use): '''[mailto:MechanicalWorkshop@danchip.dtu.dk MechanicalWorkshop@danchip.dtu.dk]''' | ||
* | *'''all other inquiries or if you are in doubt''': '''[mailto:danchipsupport@danchip.dtu.dk danchipsupport@danchip.dtu.dk]''' | ||
Revision as of 11:28, 10 November 2011
In order to get the quickest response to training requests, process approvals, questions etc. please use the following mailboxes to Danchip Customer Support.
- process flow review: process_flow@danchip.dtu.dk. More about process flow review here
- training on equipment and processes: training@danchip.dtu.dk
- mask order and design review: More about mask design here
- Order only (fast track): Note! Nothing will be checked in this case. Neither mask design nor specs file.
mask@danchip.dtu.dk (Subject: Mask Order Only). Requires a specs file like this: (example spec file). - Review and Order: mask@danchip.dtu.dk (Subject: Mask Review).
- Order only (fast track): Note! Nothing will be checked in this case. Neither mask design nor specs file.
- metal wishes:
- Lesker: metal@danchip.dtu.dk (Subject: Lesker Metal Wishes). - See current and future materials here: Lesker status log
- Alcatel: metal@danchip.dtu.dk (Subject: Alcatel Metal Wishes). - See current materials here: Alcatel status log
- tool change on Polymer Injection Molding machine: toolchange@danchip.dtu.dk
- commercial offers etc. (mostly companies and external customers): sales@danchip.dtu.dk
- gas-related questions/issues (information regarding ordering, delivery, changing etc. Mostly for internal Danchip use): MechanicalWorkshop@danchip.dtu.dk
- all other inquiries or if you are in doubt: danchipsupport@danchip.dtu.dk