Template:DanchipInfo: Difference between revisions
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*For '''tool change''' on Polymer Injection Molding machine: '''[mailto:toolchange@danchip.dtu.dk toolchange@danchip.dtu.dk]''' | *For '''tool change''' on Polymer Injection Molding machine: '''[mailto:toolchange@danchip.dtu.dk toolchange@danchip.dtu.dk]''' | ||
*For '''commercial offers etc.''' (mostly companies and external customers): '''[mailto:sales@danchip.dtu.dk sales@danchip.dtu.dk]''' | *For '''commercial offers etc.''' (mostly companies and external customers): '''[mailto:sales@danchip.dtu.dk sales@danchip.dtu.dk]''' | ||
*For '''gas-related questions/issues''' (information regarding ordering, delivery, changing etc. Mostly for internal Danchip use): '''[mailto:MechanicalWorkshop@danchip.dtu.dk MechanicalWorkshop@danchip.dtu.dk]''' | |||
*For '''all other inquiries or if you are in doubt''': '''[mailto:danchipsupport@danchip.dtu.dk danchipsupport@danchip.dtu.dk]''' | *For '''all other inquiries or if you are in doubt''': '''[mailto:danchipsupport@danchip.dtu.dk danchipsupport@danchip.dtu.dk]''' |
Revision as of 08:38, 26 October 2011
In order to get the quickest response to training requests, process approvals, questions etc. please use the following mailboxes to Danchip Customer Support.
- For process flow review: process_flow@danchip.dtu.dk. More about process flow review here
- For training on equipment and processes: training@danchip.dtu.dk
- For mask order and design review: More about mask design here
- Order only (fast track): mask@danchip.dtu.dk (Subject: Mask Order Only). Requires a specs file like this: (example spec file).
- Review and Order: mask@danchip.dtu.dk (Subject: Mask Review).
- For metal wishes:
- Lesker: metal@danchip.dtu.dk (Subject: Lesker Metal Wishes). - See current and future materials here: Lesker status log
- Alcatel: metal@danchip.dtu.dk (Subject: Alcatel Metal Wishes). - See current materials here: Alcatel status log
- For tool change on Polymer Injection Molding machine: toolchange@danchip.dtu.dk
- For commercial offers etc. (mostly companies and external customers): sales@danchip.dtu.dk
- For gas-related questions/issues (information regarding ordering, delivery, changing etc. Mostly for internal Danchip use): MechanicalWorkshop@danchip.dtu.dk
- For all other inquiries or if you are in doubt: danchipsupport@danchip.dtu.dk